KYC Is Not Complete
The platform may request identity documents, address confirmation or payment-source verification.
Quotex Withdrawal Problems: Why It Is Delayed and What to Do
A delayed withdrawal does not always mean scam. But it is a signal to calmly check KYC, payment method, bonus terms, limits and support communication.
Common Reasons for Delay
Different Payment Method
If you deposited one way and request withdrawal another way, manual review may take longer.
Bonus Conditions
An active bonus may restrict withdrawal until turnover is met or the bonus is cancelled.
Action Plan
- Take screenshots of withdrawal request, balance, payment history and KYC status.
- Check email and account messages for document or payment requests.
- Read withdrawal and bonus terms if a bonus was activated.
- Contact support with account ID, amount, request date and payment method.
- Do not cancel and recreate the request repeatedly without a reason.
If the issue repeats, keep a clear timeline. It can help when contacting payment support or filing a public complaint.
Delay or Warning Sign?
Warning signs include template replies without a timeline, repeated unexplained document requests, changing withdrawal terms after deposit and missing transaction records. In that case, compare the situation with the broker scam checklist and do not increase your deposit.